Businesses are complex today. Managers are expected to be much more entrepreneurial. No matter what their functional expertise is, they are expected to run their functions like a business owner. They are expected to be multi-disciplined. Modern managers need to be skilled at not only their functions, but all other supporting management functions like HR, Sales & Marketing and Finance. The 3 series in this category, equips managers with the essential skills to become a complete manager.



  1. The main obstacles to effective telesales.
  2. The nature of the process behind successful telesales.
  3. A range of techniques that can be applied in telesales.

Course Outline / Syllabus

  •  No syllabus yet for this course.

Payment Details

Payment Options

We offer the following payment options.

Full paymentView active items

Payment Methods

These are the methods you can make your payments.

Offline Payment via Bank Requires you to deposit the payment in a specified bank and submit the deposit slip. (Includes an approval process)
Mobitel Payment
LKR 5,000.00


  Course Start: August 24, 2018

  Course End: December 31, 2018

Registration Closed

  Learning Hours: 0

  Certificate: Not Available



IESL Sri Lanka


No reviews yet for this course.
Loading ...